Privacy Policy

1. Acceptance of Terms

By accessing and using the Kua Kiala website, the user declares that they have read, understood, and accept these Terms of Use and Privacy Policy.

The information collected will be used to provide a more efficient, personalized, and relevant browsing experience.

2. Protection of Personal Data

Kua Kiala guarantees the confidentiality and security of users’ personal data.

The data collected may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Date of birth
  • Other data relevant to the provision of services

This data is used exclusively for:

  • Customer management
  • Service provision
  • Communication and marketing

3. Data Sharing

Data may be shared with:

  • Local partners necessary for the execution of experiments
  • Governmental entities, when required by law (e.g., border control)

Sharing will always be limited to what is strictly necessary for the provision of the service.

4. Third-Party Websites

The website may contain links to external websites.

Kua Kiala is not responsible for:

  • The content of these websites
  • Their privacy policies

It is recommended to read the respective policies before use.

5. Intellectual Property

All website content (texts, images, trademarks, design, etc.) is owned by Kua Kiala or used with permission.

It is forbidden for you to:

  • Reproduction
  • Distribution
  • Alteration
  • Use for commercial purposes

Without prior authorization is prohibited.

6. Limitation of Liability

Kua Kiala cannot be held liable for:

  • Any errors or technical failures of the website
  • Service interruptions
  • Damages arising from the use of the website

The information presented may be changed at any time without prior notice.

7. Customer Consent

By registering for an experience, the Customer authorizes the use and sharing of their personal data for:

  • Program execution
  • Coordination with partners
  • Compliance with legal obligations

8. Communication and Marketing

By providing their data and, where applicable, subscribing to communications, the user may receive:

  • News
  • Offers
  • Promotional content

The user may unsubscribe at any time.

9. General Data Protection Regulation (GDPR)

Data Controller

Kua Kiala
geral@kuakiala.com
519290143
RNAVT 13249

Data Collection

Data is collected:

  • Through forms on the website
  • By direct user contact
  • Through cookies

Purpose of Processing

  • Billing and service management
  • Communication with the client
  • Execution of experiments
  • Marketing and service improvement

Data Subject Rights

The user has the right to:

  • Access their data
  • Rectify incorrect information
  • Request data deletion
  • Object to processing
  • Request portability

Data Retention

Data will be kept only for the period necessary to fulfill the purposes or legal obligations.

Data Security

Kua Kiala adopts appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss
  • Alteration

10. Cookies

What are they?

Cookies are small files stored on the user’s device that allow for an improved browsing experience.

Types of cookies used

  • Functional cookies
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies

Cookie management

The user can:

  • Accept or reject cookies
  • Change browser settings

Disabling cookies may affect the functionality of the website.

11. Third-Party Services

External services may be used for:

  • Traffic analysis
  • Communications management
  • Payment processing

These services have their own privacy policies.

12. Changes to the Policy

Kua Kiala reserves the right to change these terms at any time.

Continued use of the website implies acceptance of these changes.

13. Contact Information

For any questions related to these terms or data protection, the user may contact:
geral@kuakiala.com

This policy is valid from April 2026.